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Re: virgin media overcharged on DD & refuses to pay back
I would give the team another quick call and explain again that the loyalty discount wasnt added to that bill. Also, there are no 6 month contracts, if you're a student you an get 9 month contracts but other than that it's 12 or 18 months.
You should have recieved paper work stating this or there MAY be something on your first bill?
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