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Originally Posted by telegramsam
So when the disconnected my services because of a mix up over payments not going through then reconnecting me some days later how do they know the box hadn`t been `tampered` with in between times? Besides which I am on the highest package with sky sports and movies so how can I gain anything illegal. As for being tampered with electrically I`ve already tested it and no big bangs or flames from the box!
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Not the same situation at all - Virgin Media have issued the box to you, and as you say, not long enough for it to be an issue. Reconnecting a 'found' box is different.
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Another thing is Sky have no such issues with doing it even when the box hasn`t come direct from them so again I say virgin are mean.
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Sky sell you the box as part of your minimum term subscription, Virgin Media don't. Sky charge to fix boxes outside a warranty period, Virgin Media don't. Different business model.