Thread: TiVo Inbound retentions vs Outbound retentions
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Old 19-09-2014, 14:24   #3
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Re: Inbound retentions vs Outbound retentions
Quote:
Originally Posted by southlad View Post
Hi all,

I just wondered, is it still the case that the outbound retentions team have better deals then the people you speak to on the 'Thinking of leaving us' option?

Is it better to go through with cancellation and waiting for 'the call'?
Why don't you just ring them and explain that you feel you are paying too much and wondered whether they had a cheaper package that would suit you.

You will find CS very helpful with this, certainly by my experiences. I saved about 40 quid with them when I changed from the VIP pack to the Big Kahunda and got half price Sky premium channels. I was well pleased.
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