Cable Forum - View Single Post - TiVo Inbound retentions vs Outbound retentions

southlad · 19-09-2014, 12:52

Hi all,

I just wondered, is it still the case that the outbound retentions team have better deals then the people you speak to on the 'Thinking of leaving us' option?

Is it better to go through with cancellation and waiting for 'the call'?

19-09-2014, 12:52	#1
southlad cf.member Join Date: Feb 2012 Posts: 48	Inbound retentions vs Outbound retentions Hi all, I just wondered, is it still the case that the outbound retentions team have better deals then the people you speak to on the 'Thinking of leaving us' option? Is it better to go through with cancellation and waiting for 'the call'?