|
Re: not recieving calls/texts
thanks for the replies
I have now swapped the phone, got a nice little galaxy S5
when you try to call with wifi on it says "the phone you are trying to contact is unavailable" or words to that effect
Am really disappointed with virgin, they know there is a problem with the sony phones yet they are still supplying/selling them, its wrong who in their right mind would pay to rent a phone from virgin which only half works and they know this, its madness.
When i went to the virgin shop to swap the phone, the guys in the shop didn't believe me and looked at me as if i had 3 heads.
But when they connected to their store wifi and found that the phone couldnt receive calls/texts, they where saying its the card, its a problem with the network, the phone wasn't set up right.
They even went as far to say that sony xperia phones where their best sellers, and i replied by saying well thats ******** as their selling phones which dont work properly and are decieving the public its wrong
The problem is rife all over the tinternet so how come most of virgins staff dont know about it!!!!!
I even went on the virgin.mobile forum and one of the forum moderators stated and i quote "virgin are aware of the problem with the sony xperia phones and are in contact with sony to fix the software glitch"
when asked for a timescale, he said he didn't know, so when i said that it wasn't good enough and virgin should recall the phones until the "glitch" is sorted he said virgin wont recall the phones and that they are virgins best sellers
This is so wrong, have been told on the sony forums that it is to do with 4g and the fact virgin dont have it yet
juliex
|