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Old 12-09-2014, 01:39   #8
General Maximus
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Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: The All New Super Hub 2AC from virgin media, Did we mention its as bad as the 1st

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Originally Posted by DOT COTTON View Post
What on EARTH is a node?
it is like a toad but it is nocturnal

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Originally Posted by vmandy View Post
I am an ex employee of virgin. I worked on the telco and ethernet networks carrying out maintenance.
I don't think so because your use of the correct terminology is appalling......

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Originally Posted by vmandy View Post
My bandwidth is set to 100mbps DL.

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Originally Posted by vmandy View Post
On an ethernet connection it can only handle between 20 and 40mbps.
really? If VM really let you loose on their network I would assume you would know that their cpe offerings have been good for 400mbits for the last couple of years

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Originally Posted by vmandy View Post
Upon speaking to an old friend from the operations centre, my area has some utilisation issues that would only affect the local area.
Bit of a contradiction going on. Is there an area fault or is it because the shub can only do 40mbits?

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Originally Posted by vmandy View Post
This old friend has also stated that the 2ac is as bad if not worse than the hub 1 or 2.
Really? He can't be paying much attention then

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Originally Posted by vmandy View Post
15mbps on install, this ups to around 40 about 6 hours later.
It's magic

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Originally Posted by vmandy View Post
I give tech support a call and they seem shocked to be speaking to a ex engineer.
Because they are probably wondering why somebody who is supposed to know what they are talking is ringing them

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Originally Posted by vmandy View Post
So they ask me to plug direct to the modem which gives the same speed.
Great, so that rules the routing half of the shub out

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Originally Posted by vmandy View Post
They then book and engineer to attend and then cancel because there is a fault in the area, I call the operations dept and they say the network is running with no known faults.
If somebody has cancelled the tech there will be a registered fault in the area (which may or may not be directly associated with your symptoms)

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Originally Posted by vmandy View Post
I call them today and they tell me the following. There is a bug on the firmware with the hub2ac, we are working with netgear to get this resolved which we hope to be in the next few weeks!
Lies

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Originally Posted by vmandy View Post
So they didnt learn from the hub1, they didnt learn from the hub2.
They did actually. Shub1 was an absolute disaster but I'll give them credit, they learned from their mistakes for the most part and shub2 has been a million times better. I haven't seen any of the stupid rookie mistakes in shub2 that were in shub1.



Is it just me or does anyone else think telford or nuttehbutteh have signed up for a new account? I feel like I am doing a qas by ripping the post apart and multi-quoting it but as I was reading through it I just want to It is that bad he is actually making me defend VM. Kushan will be proud of me
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