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Old 09-09-2014, 12:22   #37
rhyds
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Join Date: Mar 2014
Location: North Wales
Services: Plusnet Phone/BB, Freesat, VM Business BB (Cable)
Posts: 821
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Re: Avoiding installation fee for a new customer

Quote:
Originally Posted by qasdfdsaq View Post
Also, install fees used to be higher, and they've been around since before student offers existed. And the alternative is to pay BT £150 installation if you want anything shorter than a 12 month contract, for an engineer to come plug in something that's already been plugged in before... Plus get this, BT also charge a ~£60 (IIRC) disconnection fee, even after the end of your contract.
BT charge £30 if you cancel a broadband service rather than migrate your broadband to another provider. Their justification is that they have to send someone out to disconnected the line from the DSLAM
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