Quote:
Originally Posted by General Maximus
I am not going to say anything because I'll only get moaned at for being cynical and pessimistic.
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If you're not going to say anything, then what's this....
Quote:
Originally Posted by General Maximus
You can tell from the phrasing and language used in the statement that they haven't rectified the issue at all and have implemented an easy fix which they hope is going to indirectly mitigate/alleviate the symptoms enough that users will perceive it to be a fix and presumably the best they can do  |
If that's not saying something, then I'd hate to see you say something!
Seems as though the issue is actually resolved though. When dealing with network issues, it's not always clear where the problem is, especially when the problem could be your network or someone else's. The wording to me seemed more like they think they've fixed it but don't want to commit to saying it's definitely fixed in case it isn't (Which they have done in the past). Personally, I appreciate the honesty in the message, much rather a "we reckon we've fixed it but please check and let us know" than a "it's fixed, close ticket" when it hasn't been.
Seems like VM just can't win.