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not recieving calls/texts
Hi all
Am on a 2yr contract with a sony xperia m2 and have intermittent not receiving calls/texts
Spoke to virgin mobile tech support who stated that it is a software glitch and a problem with wifi and mobile network setting.
Was advised if i wanted to use wifi then to turn mobile data off and switch mobile network to GSM. (this is at home)
when i am out if i want to use internet then to turn wifi off, turn on mobile data and switch mobile networks to WCDMA(preferred)GSM
Hey presto yes it works, but why should i have to do this to get the phone to work!!!!!
Sony state it is a virgin problem and virgin state it is a sony problem
I just want this sorting out, can anyone help
Have only had the phone for 8 days and got it from the virgin shop so i can swap it under the 14day rule, but i do like the phone so would like it sorted
Does anyone know of a fix anytime soon, it is really silly having to phone your own mobile to see if its recieving calls or not!!!!
thanks
Juliex
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