View Single Post
Old 07-09-2014, 01:17   #1
candy1567
Inactive
 
Join Date: Sep 2009
Posts: 153
candy1567 has a brilliant futurecandy1567 has a brilliant futurecandy1567 has a brilliant futurecandy1567 has a brilliant futurecandy1567 has a brilliant futurecandy1567 has a brilliant futurecandy1567 has a brilliant futurecandy1567 has a brilliant futurecandy1567 has a brilliant futurecandy1567 has a brilliant futurecandy1567 has a brilliant futurecandy1567 has a brilliant future
not recieving calls/texts

Hi all

Am on a 2yr contract with a sony xperia m2 and have intermittent not receiving calls/texts

Spoke to virgin mobile tech support who stated that it is a software glitch and a problem with wifi and mobile network setting.

Was advised if i wanted to use wifi then to turn mobile data off and switch mobile network to GSM. (this is at home)

when i am out if i want to use internet then to turn wifi off, turn on mobile data and switch mobile networks to WCDMA(preferred)GSM

Hey presto yes it works, but why should i have to do this to get the phone to work!!!!!

Sony state it is a virgin problem and virgin state it is a sony problem

I just want this sorting out, can anyone help

Have only had the phone for 8 days and got it from the virgin shop so i can swap it under the 14day rule, but i do like the phone so would like it sorted

Does anyone know of a fix anytime soon, it is really silly having to phone your own mobile to see if its recieving calls or not!!!!

thanks

Juliex
candy1567 is offline   Reply With Quote