View Single Post
Old 06-09-2014, 13:20   #27
horseman
Inactive
 
horseman's Avatar
 
Join Date: Dec 2003
Location: Hove East sussex
Age: 75
Posts: 574
horseman has reached the bronze age
horseman has reached the bronze agehorseman has reached the bronze age
Re: Avoiding installation fee for a new customer

Quote:
Originally Posted by Kursk View Post
Hrhrhrhr I like that! It isn't the principle of the rip off that bothers you, it's that the rip off is less than £49.95. lol
Rip off? Perhaps VM should simply increase the monthly subscription by an additional £2.25 then for 9month contract and ditch the administration / installation fee?

Just because you see a previous occupants BB connection chattering away happily (or just a physical line/wall box) means diddly squat!

You naively expect VM to absorb the administration fee of terminating the previous account, engaging debt recovery if required for previous account, possibly even physically blocking/disconnecting the port?
Then re-enabling new account/payment details after credit checks, possibly re-enabling a port in street cab and potentially re-optimising signal levels for any upgraded equipment (or interim node resegmentations) all for nothing?

Worse still actually potentially increasing my bill proportionately as I've already original paid those fees for my own connection (albeit 15 yrs ago! )
horseman is offline   Reply With Quote