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Old 05-09-2014, 19:54   #65
Superblade7
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Join Date: Mar 2011
Location: Sheffield
Services: Sky Q 2TB & Sky Q Mini (Box Sets with Cinema & Sports HD) with VM VIVID 100Mbps Broadband & M Phone
Posts: 582
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Re: XL Package But NO HD Box

Quote:
Originally Posted by martkt10 View Post
Yes, but you have a Tivo box, and not a plain old HD box, (which they want me to pay for)

I rang BT today,

Phone cheaper,
Broadband cheaper, but only up to 76meg (they have put fiber in our road)
And tv is a bit basic

Next to ring sky i think, and then when i have some "Ammo" i will be speaking to virgin again
As has been said several times before, you don't get anything for nothing these days and you are really going about this the wrong way. As both I and others have pointed out you'll get Big Kahuna (inc TiVo) for £60.99 per month and probably about another £10 if you still require XL phone and caller ID.

However (as has also been pointed out) if you ring retentions (option 5 then 3 I believe) and just explain to them that you are happy with your current services and don't want to leave but would like a HD capable box. Also explain you don't really want to pay more than you currently and see what deals they can do for you.

Hopefully they'll then offer you a deal you are happy with. If they don't then you just say 'no thanks' hang up and then weigh up your options. In my experience, retentions have been generally excellent and always given me a great deal and I believe they will do the same for you if you are honest with them.

Good luck
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