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Old 05-09-2014, 14:34   #19
rhyds
Inactive
 
Join Date: Mar 2014
Location: North Wales
Services: Plusnet Phone/BB, Freesat, VM Business BB (Cable)
Posts: 821
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Re: Avoiding installation fee for a new customer

Quote:
Originally Posted by Kursk View Post
Not sure students will appreciate the character sleight.

As for returning the kit, is the onus upon the user to return the kit or for VM to collect it and does the upfront fee pay for the risks posed by those who don't comply with the rules? That would seem an unfair burden on those who do.



I didn't guarantee it, I said 'probably'. If you don't mind paying the 'same' fee over and over you are either a mug or have an undeclared vested interest.
My old student houses always got post for many previous occupants who had either forgotten to cancel a contract or inform a change of address (usually TV licence and the odd mobile) or knowingly skipped out on them. Its the nature of the beast unfortunately.

And as for paying for the installation fee "over and over", its up to the customer(s) to work out what works out cheaper for them (installation charges next term or paying for 3 months usage over the holidays).

When I had a phone line installed at my new home most of the short-term contracts involved a £50/£100 installation charge. Tying myself in to an 18 month contract avoided that, as it meant the costs of activation could be absorbed over the term of the contract.

Telecoms contracts:

Cheap. Short-term. Fast. Pick any two.
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