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Old 05-09-2014, 10:30   #16
BenMcr
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Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
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Re: Avoiding installation fee for a new customer

Quote:
Originally Posted by Kursk View Post
Never mind what BT are doing Ben, we're discussing VM. So, you support the tactic of charging students for installation even though a property has probably been 'installed' several times over already? Tens of thousands of students might be waiting for your answer
Yes I do because, there is an inherent risk for a service to be installed in shared occupancy addresses.

Although I'm sure there are lots of students that pay everything on time, there are probably a fair chunk that either don't pay on time, or don't return the kit when they leave at the end of the 9 months. Charging a fee at the beginning means that VM are likely to offset any risk further through the contract.
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