Thread: TiVo BBC iplayer problem
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Old 04-09-2014, 13:17   #34
andy_m
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Re: BBC iplayer problem

Quote:
Originally Posted by spiderplant View Post
It's not software related. The problems are all down to network congestion, which explains why it only affects some people.


The majority of modems use DOCSIS3 and the majority of TiVos use DOCSIS1, so they are using different frequencies and talking to different equipment in the hubsite. One can be congested and the other not.
So it's not network congestion, it's that TiVo is using a congested part of the network, in simple terms?

I've twice this week found iPlayer unusable through my new TiVo, a problem I never before experienced before the box swap. Every other device I've used - because the TiVo has been dreadful - has been faultless.

---------- Post added at 11:36 ---------- Previous post was at 11:23 ----------

Incidentally, my Anywhere app no longer seems able to display my shows, saying it can't find my new TiVo on the network, despite correctly displaying its name and storage % used elsewhere in the app.

---------- Post added at 12:17 ---------- Previous post was at 11:36 ----------

Anyone having problems this survey http://community.virginmedia.com/t5/...n/td-p/2375611 is on the help and support forum. I've filled it out. According to Virgin the Beeb are saying that there are no issues, but Virgin are well aware that this isn't the case so are trying to collect information to back this up and have the issue re-raised as a fault. Best to work with them, I would say...
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