Cable Forum - View Single Post - 50M Virgin Media Business Broadband: A Review

ccarmock · 04-09-2014, 02:34

I'm another VM Business customer with a static routed subnet option. The service has been good. when a fault is called in you get to speak to an engineer based in the UK - and ironically out of hours will get to an engineer that will log into the CMTS and check things for you while you are on the line with him. Daytime calls get routed to an engineer for call back.

I wonder if others suffer the same problem as me - as has been stated the business service is based on a Superhub 1 with different firmware - I find after it's been running a few days if I try to login the GUI will lock up at points. I am keen to know if others suffer this, ie it's likely firmware related or am I likely to have a duff device. A reboot fixes it for a while.

Also I gather towards the end of this year it's possible there will also be a 100 Mb/s business service not just the 50/5 available now.

04-09-2014, 02:34	#18
ccarmock Inactive Join Date: Jun 2008 Posts: 804	Re: Virgin Media Business Broadband: A Review I'm another VM Business customer with a static routed subnet option. The service has been good. when a fault is called in you get to speak to an engineer based in the UK - and ironically out of hours will get to an engineer that will log into the CMTS and check things for you while you are on the line with him. Daytime calls get routed to an engineer for call back. I wonder if others suffer the same problem as me - as has been stated the business service is based on a Superhub 1 with different firmware - I find after it's been running a few days if I try to login the GUI will lock up at points. I am keen to know if others suffer this, ie it's likely firmware related or am I likely to have a duff device. A reboot fixes it for a while. Also I gather towards the end of this year it's possible there will also be a 100 Mb/s business service not just the 50/5 available now.