Cable Forum - View Single Post - No upload sync

General Maximus · 03-09-2014, 23:55

You shouldn't have to do anything. I do believe that it is best practise for techs to replace cpe with shubs on each call now so when you have your next visit they should give you a shub2 by-the-by. Raging was pointing out that very soon 20mbit isn't going to exist anyway and you are going to be given a free upgrade to 50mbits which will require the use of a shub. One of the many reasons for this is that your current modem physically cannot handle the speed and you need a faster modem to put it simply. If you ring up and explain your problems you will probably find they will wang you up to 50mbits for free, if not, definitely 30mbits for free with a shub with a view to 50mbits in the not too distant future.

Did the tech come round today?

03-09-2014, 23:55	#11
General Maximus cf.mega poster Join Date: Nov 2008 Location: Lincoln Services: phone + 1gbit BB + SkyQ Posts: 11,021	Re: No upload sync - new modem required? You shouldn't have to do anything. I do believe that it is best practise for techs to replace cpe with shubs on each call now so when you have your next visit they should give you a shub2 by-the-by. Raging was pointing out that very soon 20mbit isn't going to exist anyway and you are going to be given a free upgrade to 50mbits which will require the use of a shub. One of the many reasons for this is that your current modem physically cannot handle the speed and you need a faster modem to put it simply. If you ring up and explain your problems you will probably find they will wang you up to 50mbits for free, if not, definitely 30mbits for free with a shub with a view to 50mbits in the not too distant future. Did the tech come round today?