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Old 02-09-2014, 21:59   #7
Steve25
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Join Date: Aug 2014
Posts: 5
Steve25 is an unknown quantity at this point
Re: No upload sync - new modem required?

Fault resolved, we txt'ed engineer who came yesterday and he came round and then left to resolve network issue then came back and checked it was actually working ok before he left - result!

Now need to cancel appointment for tomorrow :-)

Superhub working at 20Meg in modem mode
Downstream DS 1-8 between 11-12.2 dBmV
Upstream US 1 & 2 33.0 dBmV 32.3 dBmV

Hoping for a speed increase to 50Meg before Christmas
Thanks for your help - was getting very frustrated with VM fault management after spending many unhappy hours on the phone to call centre.
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