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dannybear · 31-08-2014, 02:16

Hey there!

Sorry if this is in the wrong place to post!

I just have a question to ask, so here goes.

I moved into London, SE15 area in 2008. As normal looked around for internet providers etc! The place I was moving into was a block of flats, I did noticed a green-box on the side of the building so I thought great I can get virgin media, on the next day inspecting it was empty. So on that day I used the virgin media web site post checker, which it did say "Cable not in your area" only ADSL option was given to me ( Went with o2/Sky now in the end ). So all moved in now, fast forward to this present day.....

However 2 months ago, I use the post checker again to see and this time it said "Result! You’re in a Virgin Media cable area!" Now the greenbox down stairs is still empty, so I see the doors always been open or left open.

As I am getting fed up with 700kb-900kb, funny enough I live under 1 mile from the exchange and is on a exchange only connection. Getting really annoying, not being able to go online while other family use the net, even just being Sky catch up/Iplayer on tablets is a nightmare to do anything!

My question is, can I ring up the customer services team, and ask a Virgin Media, engineer to check that it is down my road/place 100%? Or is it possible a engineer on here to check at least?

31-08-2014, 02:16	#1
dannybear Inactive Join Date: Jan 2009 Location: London Services: Sky+ HD / VM 100Mb Posts: 69	Virgin Media in my area? Hey there! Sorry if this is in the wrong place to post! I just have a question to ask, so here goes. I moved into London, SE15 area in 2008. As normal looked around for internet providers etc! The place I was moving into was a block of flats, I did noticed a green-box on the side of the building so I thought great I can get virgin media, on the next day inspecting it was empty. So on that day I used the virgin media web site post checker, which it did say "Cable not in your area" only ADSL option was given to me ( Went with o2/Sky now in the end ). So all moved in now, fast forward to this present day..... However 2 months ago, I use the post checker again to see and this time it said "Result! You’re in a Virgin Media cable area!" Now the greenbox down stairs is still empty, so I see the doors always been open or left open. As I am getting fed up with 700kb-900kb, funny enough I live under 1 mile from the exchange and is on a exchange only connection. Getting really annoying, not being able to go online while other family use the net, even just being Sky catch up/Iplayer on tablets is a nightmare to do anything! My question is, can I ring up the customer services team, and ask a Virgin Media, engineer to check that it is down my road/place 100%? Or is it possible a engineer on here to check at least?