Quote:
Originally Posted by RichardCoulter
Are there any technical reason/s why you don't think that VM should follow Sky on this initiative (or is it just personal preference)?
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Quote:
Originally Posted by andy_m
Is it not a good idea, then, from your point of view? Why not?
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1) It's not currently implemented in VM software. There isn't any great technical difficulty in implementing it, but we're trying to avoid any software changes to the Liberate boxes. So we'd have an inconsistent user experience where some boxes have the swap and some don't.
2) How can you promote channels if you don't know what channel number to promote?
3) If users choose to swap, they have to learn a whole new set of numbers. For what benefit?
4) How can VM provide support if customers don't know which channel they are watching? You can guarantee one family member will swap the channels, confusing everybody else.
(And I'm ignoring the issues of local channels - I find it very hard to believe Sky are swapping these)