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General Maximus · 30-08-2014, 11:13

the problem is that if there is an intermittent fault and everything is working fine when they come round then they cant see what is wrong. They need it to be broken so they can run tests and see what the problem is and unfortunately there is no way you can plan for that to happen when scheduling tech visits.

30-08-2014, 11:13	#62
General Maximus cf.mega poster Join Date: Nov 2008 Location: Lincoln Services: phone + 1gbit BB + SkyQ Posts: 11,021	Re: Network Card query the problem is that if there is an intermittent fault and everything is working fine when they come round then they cant see what is wrong. They need it to be broken so they can run tests and see what the problem is and unfortunately there is no way you can plan for that to happen when scheduling tech visits.