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Old 26-08-2014, 19:37   #1616
andy_m
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Re: Coming Soon to Virgin TV (2014) Vol. 3

Quote:
Originally Posted by zantarous View Post
I just wanted to post to say I just had a very positive experience with VirginMedia customer services, after being a customer since 1997 I was contemplating leaving or cutting back but the very helpful chap on the phone gave me a great price on the package I was on, doubled by BB speed and gave me a code for 6 months free netflix. Can't really say fairer then that.
I'd have to echo that. We've just had to book an engineer visit. The wife phoned - she usually does as the account is in her name - and when she got off the phone she said she always likes their customer service, they're always friendly and helpful.
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