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bubblegun · 22-08-2014, 20:47

If I was moving home to a cabled property today is it possible to get the service activated the next day (or working day) by doing a self install?

I'll just confess that a Sky customer cancelled because he claimed Virgin sales had said he would get his Superhub and TIVO box the next day when he arrived at the property and would be up and running the same day.

The best we (Sky) could do was 6 working days for his broadband and phone activation.

22-08-2014, 20:47	#1
bubblegun Inactive Join Date: Jan 2008 Location: Earth Services: Virgin TV 360 Virgin 500Mb FTTP -AX86+AC86U AIMesh - O2 Mobile Posts: 421	Self install query? If I was moving home to a cabled property today is it possible to get the service activated the next day (or working day) by doing a self install? I'll just confess that a Sky customer cancelled because he claimed Virgin sales had said he would get his Superhub and TIVO box the next day when he arrived at the property and would be up and running the same day. The best we (Sky) could do was 6 working days for his broadband and phone activation.