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Old 21-08-2014, 18:01   #44
RichardCoulter
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Re: No EPG info for Radio 4 & On Demand for over a week.

Quote:
Originally Posted by Mad Max View Post
Buy a radio, problem solved........
Lol, I've got radios, it's the reminder function that I found useful. It meant that I could watch live TV, watch recordings or listen to other radio stations and have selected Radio 4 programmes interrupt this (my V+ won't record radio programmes).

---------- Post added at 17:01 ---------- Previous post was at 16:58 ----------

Quote:
Originally Posted by RichardCoulter View Post
The V+ technology was years old when VM started using it.

Across all industries, migrating customers from old to new technology usually takes this form in my experience:

- Exclusively introduce extra services on the new technology at no extra cost over and above what it costs to obtain the new service.

- Start running down the old service by taking away bits of it's functionality (by necessity or otherwise).

- Introduce offers to incentivise customers to change over.

- Start to remove large chunks of what is available on the old technology.

- If all the above hasn't worked, send them a letter stating that their service will cease on a given date and emphasise the offers available to change over.

- Repeat the last action a few times in the run up to the closure of the service.

- Close the service to the few remaining customers on the due date.

It looks to me that the next stage for VM will be stage four.
Looks like stage 4 could be here already:

http://www.cableforum.co.uk/board/11...removed-v.html
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