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webrosc · 15-08-2014, 06:10

I know this is old and necro'd by a new forumer, but last 2 times i had an internet outage which i called up after about 2 hours (i give them a chance first) they credited me right away for the outage without me even having to ask, not sure how much i was credited, but i'm sure it was more than a calculated few hours.

15-08-2014, 06:10	#20
webrosc Inactive Join Date: Dec 2008 Location: Devon Services: XL TV V+, XXL BB, XL Phone Posts: 114	Re: Virgin Media compensation for Outages I know this is old and necro'd by a new forumer, but last 2 times i had an internet outage which i called up after about 2 hours (i give them a chance first) they credited me right away for the outage without me even having to ask, not sure how much i was credited, but i'm sure it was more than a calculated few hours.