Cable Forum - View Single Post - 50M Cable break

mal99 · 14-08-2014, 21:02

We had some large shrubs removed and the side of the garden dug over but I forgot to tell them that our cable run somewhere beneath and I guess it got cut although all services lost for a minute, they returned for some hours before phone and internet went off. I went to great lengths to explain the situation despite a language barrier on the phone and the guy that turned up was unaware. So after prodding about in the soil, decided that a complete new cable would be needed so will be without phone and more importantly Internet for over 3 weeks. I'm sure if they had been more prepared and there had been more than one guy they could have put the effort in and found the break - strangely tv is still working but sometimes flakey. Disappointed in their lack of info, the lack of effort and the long wait without internet.

14-08-2014, 21:02	#1
mal99 Inactive Join Date: Jun 2010 Posts: 9	Cable break - long wait to fix We had some large shrubs removed and the side of the garden dug over but I forgot to tell them that our cable run somewhere beneath and I guess it got cut although all services lost for a minute, they returned for some hours before phone and internet went off. I went to great lengths to explain the situation despite a language barrier on the phone and the guy that turned up was unaware. So after prodding about in the soil, decided that a complete new cable would be needed so will be without phone and more importantly Internet for over 3 weeks. I'm sure if they had been more prepared and there had been more than one guy they could have put the effort in and found the break - strangely tv is still working but sometimes flakey. Disappointed in their lack of info, the lack of effort and the long wait without internet.