Quote:
Originally Posted by Ludo
Hi guys, .......
I obviously have a DHCP problem, .....
Ludo
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Very very unlikely - you have a MDD problem (which won't steer CM to DOCSIS3 bonded channels - hence you're stuck on DOCSIS1/2) and more likely caused by upstream impairments!
Your upstream is a tad chilly for 64QAM. Have you previously had 64QAM bonded upstream channels? If you have an inline attentuator make sure it's not FAT and only a FPA type?.
Possibly Networks are tweaking out additional u/s capacity upgrades so either post on VM forum or, if you ring, ask Level1 what the upstream SNR/FEC levels are and what insertions they're seeing for your mac address and others on your cable segment and flap-list.
They probably won't be able to (understand let alone) answer so either request transfer to Level2 or Retentions and ask them to put you thru to a competent Swansea Level2 guy to check!
Probably needs a tech visit in order to then escalate to networks but often these heal up as other users may well be affected (unless your street amp hasn't been checked) so perhaps Networks are already aware and working the problem?.