Quote:
Originally Posted by jb66
Can you explain what happens when the Call center say "i've boosted your signal"
how do they do that?
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Seriously though, the agents
are trained to use the "sending signals" line but it isn't to try and pull the wool over a customer's eyes, it's to keep the level of Jargon down. I doubt most of the people on this forum, who are generally fairly technically inclined, would know what "sending hits" meant, let alone an average customer.
The "boosted your signal" one isn't something officially trained out as it is misleading at best. Christ knows what (if anything) the tech was actually doing at that point.