Quote:
Originally Posted by Kushan
Errrr....that is actually a thing. They call it "sending hits" internally and is usually a good way to force the modem to redownload its configuration file, among other things (I don't know the ins and outs of it). Mostly fixes provisioning issues, like when it didn't quite activate correctly or occasionally someone's paid their bill but the modem didn't get the memo, stuff like that. It's usually worth doing if the modem isn't getting online but the power levels seem ok.
It's a thing, I assure you.
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Can you explain what happens when the Call center say "i've boosted your signal"
how do they do that?