Stupid computer
Logged in just now and decided to logon to banking. I got the sign in wrong ( it happens occasionally) tried to go through the resetting procedure, it wouldn't work (could logon via phone so not all bad).
Then the PC started talking to me; somehow I had pressed something on the keyboard (its wireless (the keyboard) and windows 8.1) Then typing on keyboard didn't work it was displaying different characters to what I typed.
Rebooted and everything back to normal and I could now reregister for online banking. Good start to the day