Re: shub 2 modem mode
I think they are trying to fob people off. They probably worked out a long time ago that people wanted modem mode because wireless was/is rubbish on shub1 so they are lulling everyone into a false sense of security by disabling wireless and letting the new router handle it whilst at the same time letting the shub act as the primary router so tech support can still do their stuff when you ring up. Sneaky.
Tbh I don't blame though, if I was a tech I wouldn't set it up either. I would provide the shub as is and if the user wants to put it into modem mode and then setup their own 3rd party (for which I accept no responsibility or liability for) then so be it. The user can't be dependant on the tech to setup their own router. If they don't know how to set it up then they shouldn't have bought one.
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