Quote:
Originally Posted by gus0898uk
Thanks for that superblade, I also have caller display and free land line calls any time so that would cost a little more.
What is the best way to speak to a UK CSA?
With my mobile I pay £10pm on a rolling contract, but I think I can save £5 of that, I will check my mobile accounts for the past 3 months, Yep I do not use my mobile too much.  |
Details of the call packs are here (
http://store.virginmedia.com/discove...alk-plans.html) and it's £4.60 extra for L, £8.00 for XL and £15.00 for XXL. Caller displays is £2.25.
So as you were quoted about £55.00 then I guess that included the cost of XL phone and caller display.
You can always try retentions as they are UK based and I've generally always found them extremely helpful. I've found the best thing is to be honest upfront and just say you don't wish to leave but are looking to get a better deal as you've been with them for years. I'm sure they'll sort you out.
And yes, the SIM deal with the new bundles is excellent if it meets your needs.
Good luck and let us know how you get on
One other thing too gus is that if your situation allows it, then line rental saver (
http://store.virginmedia.com/phone/a...tal-saver.html) is a good option.