I was paying around £63 / month for 50mb BB. xltv, 1tb Tivo and VHD box in another room and evening and weekend callls. My discount of £9-00 was ending in August taking the price up to around £72 / month. Called up last week saying I was unhappy especially as we already had 2 price increases in the last 18 months. India tried but could nt do anything for me so put me through to retentions.
Very nice lady said she could do the Big Kahuna for me and I could stay on the same deal with no extra charge for the telephone deal or extra box. Also paid up front for 12 months line rental saving more money.
Works out at £45 for BK and £12 for phone. £57 instead of £72 and faster broadband.