Quote:
Originally Posted by andy_m
Just to play devil's advocate, I'm not entirely sure I think the two BsIB are compatible statements. Either they're completely up to the job, or they're a waste of time.
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I agree if they are not being as helpful as they could be then they are sub standard employees, but it isn't just VM I had to ring Barclays the other day to change something on my current account and the guy in India ended up transferring me to Sunderland because he struggled to explain the consequences of the account changes

---------- Post added at 08:13 ---------- Previous post was at 08:12 ----------
Quote:
Originally Posted by nicko
Sounds to me like they're testing their 'Champions League multi screen service' 
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Oh dear that's going to cause 2 years of work for VM.