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neilo · 26-07-2014, 19:45

If they've offered you a package, you've agreed to it, I'd be very surprised if they can just say they made a mistake and raise the price. Complain to VM and then if not resolved go to CISAS after 8 weeks. I imagine VM will have to let you out of the contract free of charge and refund anything you've paid over the originally agreed price.

It'll take time though but that's what will likely happen imo.

26-07-2014, 19:45	#13
neilo Inactive Join Date: Nov 2008 Location: Brizzle Services: V6, 350mb Broadband, Phone Posts: 359	Re: Virgin Help Please Fuming If they've offered you a package, you've agreed to it, I'd be very surprised if they can just say they made a mistake and raise the price. Complain to VM and then if not resolved go to CISAS after 8 weeks. I imagine VM will have to let you out of the contract free of charge and refund anything you've paid over the originally agreed price. It'll take time though but that's what will likely happen imo.