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Re: APP Download
To figure out how to stop it happening again you'd have to figure out how the money was spent in the first place. If it was on the VM bill then it must have been something purchased via VM. Virgin Media doesn't provide carrier billing of 'apps' nor do they sell any AFAIK so downloading a game should not be able to levy any charges.
Not sure if the TV Anywhere app allows purchasing of premium content but it sounds more like that, that's the only thing I can think of that'd bill to the VM account.
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