Thread: APP Download
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Old 25-07-2014, 12:24   #8
RobboEdin
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Re: APP Download
Quote:
Originally Posted by HRDTRiumph View Post
Sorry about this being under the wrong heading...... however I think it is a Virgin Media issue because they have taken my money by direct debit without my authorisation.

---------- Post added at 09:36 ---------- Previous post was at 09:24 ----------

Spoke again to (this time) a very helpful member of the Virgin staff...... she said it cannot be anything to do with the HODL and that my grandson must have accessed the TIVO system...... not possible I said because he does not know the pass word to spend money. The small sum of money has been removed from by DD.
A good outcome but you are wrong about Virgin Media not being authorised to take the money.

Every direct debit is open-ended wrt how much is taken. All any company has to do is tell you if the amount they are going to take is different. That, of course, is via the bill which you received.
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