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Re: Can they change our package price like this?
Erm, they do have the right to increase package prices. You took it to the CEO office who have backed up the CS staff and told you that the price you pay now is the final price, they cannot cut it any more.
You now have 2 choices, as far as I can see.
1. Swallow it, pay the fee every month and wait a while to see if you can get a better price.
2. If you really aren't happy with them, then leave and go to SKY. But every company puts their prices up every year, so I doubt very much you will ever get a monthly price like the one you would be happy paying.
Of course there is a third option, and that is cut any service you don't use and reduce the bill like that.
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