|
APP Download
My grandson used his HUDL to watch a childrens TV channel over my new Virgin super hub wifi. Not sure how he did this......he is 8 years old.
Anyway I got a bill for 60p for a downlaoded game which he admits he clicked on to get rid of the "pop-up"
I have made three attempts to talk to Virgin help lines about this. I have struggled with the stong scottish accents and the first lady cut me off and the second lady gave me a lecture about how my grandson should behave. The third recommended down loading a new programme F Secure which seems rather expensive.
Surely the wifi should have some sort of protection system...... my daughter says that her Sky one does.
My real concern is that my grandson and his 5 year old sister could spend a load of money...... how do I control it?
Help and advice please
Vic
|