Quote:
Originally Posted by trublue
Can you divulge this special number(Pretty Please)
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I'd love to, but when people have asked before I have been told not to give it out (there's only somebody there in office hours).
Quote:
Originally Posted by spiderplant
Remember this which happened on a Friday evening a couple of weeks ago? Imagine the uproar if customers couldn't even report it until Monday morning |
True, but getting through to a robot that can barely splutter a word of coherent English isn't much better. I see no reason why we can't have UK based call centres all the time (even if only for emergencies at certain points). On each occasion I am told that it's becase it's cheaper, but I don't believe it is after the loss of dissatisfied customers, pointless engineer callouts etc are factored in.
Quote:
Originally Posted by spankysmagicpian
and I am sure they felt the same way
Is this Karl Pilkingtons number?
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If they do feel the same way they should face a disciplinary hearing and/or a capability test for not understanding English.
Karl Pilkington indeed
