Quote:
Originally Posted by Arthurgray50@blu
We were told by the woman in the Phillipines, that our Tivo box was NOT HD and needed to be changed.
Its about time VM got there act together, as l am certain that they didn't have a clue of what l was talking about.
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id rather virgin media closed the contact centres after 6pm and during the weekend. no point having them open with the foreign call centres. no offence but they dont seem to understand what im saying and dont seem trained in much at all.
Im yet to ever hear anyone say "i had a superb call to vm over the weekend. helpful staff. got a great deal"
it just damages vms reputation keeping them open...