[ianch99]

Originally Posted by Sephiroth

To add to that lucid explanation, I was in exactly the same position as you, except that my peak time speed was between 8 and 25 megs.

VM said that on 23-May, the area capacity upgrade would be made and sure, that's what happened. Now 160/12 24x7.

Not always the case, my area has been "upgraded" but my utilisation fault (2 years this month) is still there with < 10Mbps d/s on some evenings from a 152/12 service