Cable Forum - View Single Post

kered10 · 06-07-2014, 16:37

OK, some more info, if it affects anyone's view on my situation. I keep having to switch off and on my SH2, as the wifi is not working, sometimes after only an hour from the previous time. The 2.4GHz light is extinguished when I go to try to fix it, and although the 5GHZ light is still on, neither channel is working. Additionally, although the internet connection through ethernet on my PC still works, the GUI web page to the SH2 is not accessible. I tried a pin reset, too, but no apparent change in behaviour. I'm thinking I will phone Virgin and ask for a replacement, but happy to hear any other suggestions.

06-07-2014, 16:37	#60
kered10 cf.member Join Date: Feb 2007 Location: Glasgow Services: Virgin Media Big Kahuna with TiVo Posts: 55	Re: New superhub 2 and no wifi OK, some more info, if it affects anyone's view on my situation. I keep having to switch off and on my SH2, as the wifi is not working, sometimes after only an hour from the previous time. The 2.4GHz light is extinguished when I go to try to fix it, and although the 5GHZ light is still on, neither channel is working. Additionally, although the internet connection through ethernet on my PC still works, the GUI web page to the SH2 is not accessible. I tried a pin reset, too, but no apparent change in behaviour. I'm thinking I will phone Virgin and ask for a replacement, but happy to hear any other suggestions.