Here this should help you
Link
http://help.virginmedia.com/system/s...MER_TYPE=Cable
Setting up your home network to use the Virgin TV Anywhere app at home
The Virgin TV Anywhere app allows you to use your iPad, iPhone, iPod touch, or Android Tablet or Phone like an advanced remote control when you’re connected to your home network. Just follow these instructions and you’ll be set up in no time.
Is your TiVoŽ box in the same room as your router?
• First check that your TV and TiVo box are working and connected up as usual.
• Connect your TiVo box to your Super Hub with an Ethernet cable. Do this by plugging one end of the cable to the Ethernet socket on the back of your TiVo box and the other to a spare port on the back of your router.