Quote:
Originally Posted by dave.m
Most people won't know they'd use it until it's there and other people shout about it. To simply attach a USB drive for storing your media/photos content would be extremely useful to a lot of people.
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It sure would be useful, but again I don't think most people would actually bother with it, given that the majority of people seem somewhat allergic to technology in general.
In any case, picture the scenario - let's say someone has a router with said USB port and they have a USB hard drive fllled with pictures. Let's say they put 2 + 2 together and plug the two together - now what? How do they view those pictures? I know it seems obvious, but most people wouldn't even know where to start.
Quote:
Originally Posted by jb66
And when they cant get it to work who do they call? Book a tech....
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And this is the crux of the issue - Virgin aren't going to pay for additional training of their agents, just so they can deal with the odd one that does actually call in. If Virgin were to enable such a feature, it'd likely have an overall negative impact on customer's as the ones that call in to get help using it will invariably not get the help they need and not be bothered with it. Tech's will be booked that can't do anything about it and people will just blame Virgin.
I agree that it'd be a nice feature to have but then I would know how to use it. I know that the majority of people out there wouldn't know where to start.