[Kushan]

Originally Posted by qasdfdsaq

Hundreds of thousands, taken in context, means less than a quarter in this case - which is what I stated. Which again, in context, is not "loads" IMO.

Would you call 100,000 grains of salt "loads"? (that's about 6KG by the way). Perhaps loads if you were looking at how much you ate in a meal. But a person loading up a supermarket shelf from a 500KG pallet would not call a single 6KG bag "loads". And that's what we're looking at here. Dealing with low double-digit percentages, or a hundreds of thousands out of of over 4 million. Their 2013 figures showed "hundreds of thousands" of customers joining or upgrading to 30Mb+ requiring DOCSIS 3 equipment each quarter - 209,000 in Q4 alone. Over the year, 90% of those moving to 30Mb+ were existing upgrades rather than new customers (900,000 in total) so clearly they have the supply chain and infrastructure and funding in place to allow such scale of upgrades and equipment replacements.

I think the sum total of this is that "loads" is a relative term. I'd say 10% of customers is "loads" as that's quite a significant chunk (And again, I'd say 10% is being incredibly conservative). If Virgin lost 10% of their customers one quarter and someone said "Virgin just lost loads of customers", you wouldn't say they were wrong. Even if it is just 100,000 people, that's still a hell of a lot to upgrade in one chunk. New equipment for every one of them? For what gain, other than extra load on the network? I'm sure it'll happen eventually.

Another thought - what modem is in the TiVo?

Originally Posted by heero_yuy

I'm one and they have said the free upgrade to 50M is coming but as usual they're a bit vague as to when it will actually happen. Not that I'm that fussed because the 20M is pretty solid and I don't do a lot of big downloads.

I could probably blag an early upgrade if I really wanted it.

Originally Posted by jb66

M has never ever been 30meg

---------- Post added at 13:53 ---------- Previous post was at 13:52 ----------



I've never seen an M 30, L 30 was more expensive than M20

Aha, so it would seem! I've gotten confused because M and L have been interchangeable in the past, in terms of speed. There has been a 10Mbit M, a 10MbitL, a 20Mbit M, a 20Mbit L and today there appears to be a 50Mbit M and a 50MBit L. Seems 30 was the only one that never made the jump.