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Old 02-06-2014, 23:26   #1265
VirginMediaPhil
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Join Date: Jul 2010
Location: North West England
Services: 2x TiVo
Posts: 312
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Re: Coming Soon to Virgin TV (2014) Vol. 2

Quote:
Originally Posted by love Virgin2013 View Post
Ive been trying to get onto My Virgin Media all day as well as need to pay a bill online but can not get on.

You would think they would give a timeline of it being down in the message we get when trying to get on.

---------- Post added 03-06-2014 at 00:00 ---------- Previous post was 02-06-2014 at 23:40 ----------

ive just got a reply from another post i put about it being down and this is the reply i got.

It isn't planned work. There has been a fault with the billing systems for much of the day. Often in situations like this it's not possible to predict how long it will take to fix.

is there anyway i can pay as think i went over my shadow credit limit today as new bill came out?
There's a link on the holding page that says you can still pay your bill:

https://payments.virginmedia.com/epayments/notloggedinstart_ecare.jsf
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