Quote:
Originally Posted by weenie
You have the right attitude, I work in customer services and the people who think it is ok to rant and shout at me, I do not go out my way to help but people who treat me nice I will do everything in my power to get them the results they are looking for or as near as dammit. What annoys me is customers who give abuse at me on the phone it just makes me want to end the call as soon as possible.
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I do understand, and I have found that being polite gets me furthest. However, what annoys me is customer service agents who don't understand that customers are human too, forget that they, themselves, are employees of a business and think that they can pick and choose who they work hardest for.
I don't advocate being rude to customer services, but I don't agree with customer services doing half a job, either.