Quote:
Originally Posted by MarkC1984
Depends on the attitude of people calling. I find being polite and calm works much better than calling and shouting at them.
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You have the right attitude, I work in customer services and the people who think it is ok to rant and shout at me, I do not go out my way to help but people who treat me nice I will do everything in my power to get them the results they are looking for or as near as dammit. What annoys me is customers who give abuse at me on the phone it just makes me want to end the call as soon as possible.