Thread: TiVo lil help please if you can
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Old 02-06-2014, 10:55   #11
RobboEdin
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Re: lil help please if you can
Nothing personal, cj136uk, but I am equally adamant that the Retentions department are giving far too much away to customers within contracts.

You will not have fulfilled the contract you took out in December in terms of total revenue to Virgin Media over an 18 month period.

IMHO Retentions should have advised you of two options:

1. You can leave because of the price increase with no penalty;

2. You can stay at the increased price and see your contract out.
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