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Re: lil help please if you can
Have you had your first bill since these changes?
Hopefully there will be a large set of penalty fees for failing to meet your commitment to the contract you put in place.
It's time that ALL companies made customers comply with the terms of contracts.
In your case, Virgin Media gave you a reduced price for six months in return for your business for 18 months. You have failed to meet your commitment and, as a customer of Virgin Media, I want you kept to your contract.
Your failure to pay revenue to Virgin Media for 18 months costs me and all other customers money.
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